Privacy Policy
Last updated: April 1, 2023
1. Introduction
NeutralAccessCommons ("we," "our," or "us") is dedicated to upholding your privacy. This document outlines our approach to privacy and details how we collect, handle, divulge, and protect your information whenever you access our website neutralaccesscommons.sbs or utilize our yacht rental services.
Your acceptance of the practices outlined in this document is implicit upon utilizing our services. We conform to applicable privacy regulations, which encompass the Personal Information Protection and Electronic Documents Act (PIPEDA) among other pertinent privacy statutes in Canada.
2. Information We Collect
2.1 Personal Information
When willingly furnished by you, we amass the following personal data:
- Reserving a yacht rental
- Reaching out via our site or over the phone
- Newsletter subscription
- Form submissions on our website
- Survey or promotional participation
Data we collect may comprise:
- Identifying and contact details (such as email, telephone, address)
- Billing information (secured by third-party entities)
- Rental preferences and specifications
- Alternate contact details
- Special dietary requests or health-related info (if disclosed)
2.2 Automatically Collected Information
Automated data collection occurs upon visiting our site, which includes:
- IP addresses and locational data
- Browser specifications
- Webpage visitation duration and behavior
- Source websites
- Gadget particulars (like model and display resolution)
2.3 Cookies and Tracking Technologies
For site enhancement, we deploy cookies and equivalent tracking methods. They facilitate:
- Storing user settings and preferences
- Site usage and efficiency analysis
- Tailored content provision
- Service refinement
Adjustment of cookie settings is at your discretion through browser preferences or our cookie consent mechanism.
3. How We Use Your Information
The gathered data serves numerous purposes:
- Service Provision: To manage yacht rental bookings and stay in touch regarding your reservations
- Support: To address your queries and provide support
- Billing: For invoicing and financial management
- Security: To assure safe operations and guard against illicit activities
- Promotion: To distribute informational and marketing material (with your agreement)
- Website Enhancement: To evaluate user interactions and upgrade our web services
- Adherence to Legal Norms: To comply with law
4. Information Sharing and Disclosure
We hold your personal data in confidence and do not peddle, barter, or lease it to outside parties. Exceptions include:
4.1 Third-Party Service Providers
Engagement with service providers for website upkeep, electronic mail marketing, and customer service is conducted confidentially.
4.2 Legal Obligations
We may reveal your details if legal norms demand it or to avert fraudulent or illicit activities.
4.3 Business Transitions
Should a merger, acquisition, or asset sale occur, your data may be transferred accordingly.
5. Data Security
We apply various security measures, such as encryption and secure servers, to protect your personal data. However, we cannot offer an absolute security guarantee.
6. Data Retention
Your data is stored only as long as needed or as mandated by law. Typical retention spans include:
- Rental bookings: 7 years (for tax and legal obligations)
- Promotional communications: Until the choice is made to unsubscribe or delete
- Site analytics: 26 months
- Client support: 3 years post final communication
7. Your Rights and Options
You possess rights to your data, which include but are not limited to, access, correction, deletion, and objection to marketing. Reach us below to exercise these rights.
8. Third-Party Services
8.1 Google Analytics
Google Analytics aids in understanding site utilization, which can be opted out from via a specialized browser add-on.
8.2 Social Platforms
Ours may lead to social media sites with distinct privacy policies.
8.3 Payment Processors
Transactions are conducted through secured third-party processors.
9. International Data Transfers
Data may be processed overseas, in adherence to relevant privacy statutes.
10. Children’s Privacy
We do not target or knowingly amass details from kids under 13. If you believe this has happened, please get in touch immediately.
11. Privacy Policy Updates
Amendments to this document may be introduced to echo changes in procedures or legal stipulations. We will inform you via updated postings, email to registered users, or website notice. Continued use after changes indicates acceptance.
12. How to Contact Us
Queries concerning this Privacy Policy or our data handling can be directed to:
NeutralAccessCommons — Privacy Officer
Port de Monaco
Monaco 98000
Monaco
Phone: +377 93 10 63 00
Email: [email protected]
13. Adherence to Google Ads User Consent Policy
We conform to the consent rules set by Google Ads. Customization of tracking and cookie preferences is available in our settings.